Privacy Policy

Privacy Policy

Last updated: August 30, 2026

The purpose of this Privacy Policy is to inform users of the HOUSE OF PEPITO website about how their personal data is collected, used, and protected.

1. DATA CONTROLLER

The controller of personal data is:

Sonia AMARI – HOUSE OF PEPITO
Sole trader
47 rue Vivienne 75002 Paris – France
SIRET: 103 489 662 00017
E-mail: contact@houseofpepito.com

2. PERSONAL DATA COLLECTED

In the course of using the HOUSE OF PEPITO website, various data may be collected depending on the services used, including:

  • identity: last name, first name, title;
  • contact details: e-mail address, phone number, postal address;
  • information necessary for delivery and invoicing;
  • information regarding orders and purchased products;
  • information provided via the contact form;
  • information related to the creation and use of a customer account;
  • IP address and certain technical or browsing data;
  • preferences regarding cookies and trackers;
  • e-mail address provided when signing up for a waiting list or commercial communications.

HOUSE OF PEPITO ensures that it only collects data necessary for the pursued purposes. The CNIL reminds us that in terms of online sales, the requested data must be justified by the service provided to the customer.

3. PURPOSES OF PROCESSING

The collected data may be used in particular to:

process and fulfill orders; manage payments; organize shipping and delivery; track orders; manage customer accounts; handle requests addressed to customer service; manage returns, refunds, and complaints; prevent fraud and secure the site; comply with HOUSE OF PEPITO's legal and accounting obligations; manage waiting list sign-ups and, where legal conditions are met, send commercial communications.

4. LEGAL BASES

Depending on the purpose concerned, the processing of personal data may rely in particular on:

contract performance, for processing orders, payments, deliveries, and requests directly related to an order;

compliance with a legal obligation, particularly regarding certain accounting and tax obligations;

the legitimate interest of HOUSE OF PEPITO, when this constitutes an appropriate legal basis, particularly for certain security or fraud prevention operations;

consent, when required, particularly for certain commercial communications and certain cookies or trackers.

5. DATA RECIPIENTS

The data is intended for HOUSE OF PEPITO as well as for service providers who intervene when necessary for the operation of the site and the execution of the services offered.

This may include, in particular, service providers ensuring:

site hosting; online payment; shipping and delivery of orders; technical operation of the site and Shopify; e-mailing; waiting list or communication management; as well as, where applicable, audience measurement tools or other third-party services used on the site.

These service providers only have access to information to the extent necessary for the performance of their services and in compliance with applicable regulations.

6. PAYMENT DATA

Payments made on the site are processed by the payment providers offered during checkout.

HOUSE OF PEPITO does not directly store the customer's full bank details when these are collected and processed by the secure payment provider.

7. RETENTION PERIOD

Personal data is kept for a period not exceeding that necessary for the purposes for which it was collected, subject to the retention or archiving periods imposed by applicable legal and regulatory provisions.

The durations may therefore vary depending on the nature of the data and the purpose of the processing.

Upon expiration of the necessary duration, the data is deleted or archived when a legal obligation requires it.

8. USER RIGHTS

In accordance with applicable regulations on personal data protection, particularly the GDPR and the Data Protection Act, the individuals concerned have, depending on the circumstances, rights of access, rectification, erasure, restriction of processing, objection, and data portability.

When processing is based on consent, it may be withdrawn under the conditions provided by the regulations.

To exercise their rights, the user may contact:

contact@houseofpepito.com

Proof of identity may be requested when necessary to verify the requester's identity.

The user also has the right to lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL).

Commission nationale de l'informatique et des libertés (CNIL)

9. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

Certain technical service providers used by HOUSE OF PEPITO may be required to process data outside the European Economic Area.

When such transfers exist, HOUSE OF PEPITO ensures that they are carried out in accordance with the mechanisms provided by the applicable data protection regulations.

10. SECURITY

HOUSE OF PEPITO implements appropriate technical and organizational measures to protect personal data against, in particular, loss, unauthorized access, alteration, or unauthorized disclosure.

11. COOKIES

The HOUSE OF PEPITO website uses or may use cookies and other trackers.

The terms relating to their use and the management of user preferences are detailed in the site's Cookie Policy.

12. POLICY MODIFICATION

HOUSE OF PEPITO reserves the right to modify this Privacy Policy to take into account, in particular, legal, regulatory, or technical developments.

The date of the last update is indicated at the top of this page.